*Doing so should re-hide all hidden folders, including the 'Sync Issues' folder. How do I hide Sync Issues folder?Ĭlick on the envelope icon at the bottom of the navigation pane on the left within Outlook. These are messages that most Outlook users are unaware of because they come from the Exchange Server and are used by administrators to troubleshoot issues. Whether you should delete them is a trickier question. Yes, you can delete these message just like any normal message in Outlook.

Is it safe to delete sync issues in Outlook? How do I resolve sync issues in Outlook?ġ: In the Bottom of the Navigation Pane you shall find the following Option ( Mail, Calendar, Contacts ,) Click on the option that says Mail, this will hide the hidden folders. Having messages in these folders is a normal function of Outlook as they are error checking mechanisms that the program uses to sync your email to email services. The synchronization issues folders contain logs and items that Microsoft Outlook has been unable to synchronize with your email or SharePoint servers. How do I delete Sync Issues folder?Ĭlick on the envelope icon at the bottom of the navigation pane on the left within Outlook. and cannot be deleted ( deleting the folder itself) from Outlook.

These are system folders created by Outlook just like Inbox, Sent Items, Drafts, etc. ( Sync Issues, Conflicts, Local Failures and Server Failures). Viewing Sync Issues, Conflicts, Local Failures and Server Failures folders in Outlook.

Outlook 2016 sync issues local failures